Quite simply - I remain utterly stunned.
I came to the TTG Travel Industry Awards flattered, a little overwhelmed, and mighty proud to have been nominated as one of eight nationwide finalists for Home-Based Travel Agent of the Year 2021.
To be crowned as the award winner, presented by Tess Daly and Claudia Winkelman, was beyond my wildest dreams but to then receive a second, totally unexpected, award in the highly prestigious UK & Ireland's Travel Agent of the Year category is purely indescribable.
The rest of the night was a blur, but I am pleased to confirm that it was not a dream and I have two impressive trophies freshly residing in the Shayler household (as a long-suffering Spurs fan, Steve is very happy about this too).
It was a memorable occasion for me, shared with some wonderful associates and colleagues and I am still trying to read all the incredible messages of congratulations received.
Thank you so much to all the very special people that have helped me win these and supported me throughout an incredibly challenging period. I salute you all.
I will endeavour to file a comprehensive report of the full experience in due course.
In the meantime here's the news story from the Travel Trade Gazette and some photos and footage below that hopefully capture the occasion.
Biggest love from a dumbfounded and overjoyed UK & Ireland's Travel Agent of the Year and Home-Based Agent of the Year!!!